Shop POLICIES / INFO

POLICIES & INFORMATION

ON-LINE ORDERING:

• You can place your orders through our shopping cart system.
• Please make sure all necessary information is accurate and complete.
• If you think you made a mistake on something, simply follow up with a phone call or an email.

TELEPHONE / TOLL FREE ORDER LINE:

• You can place your order by calling our Toll Free order line: 1-877-943-3565
• Or call 405-947-0137 if outside of the United States.

FAX ORDERING:

• You can type or write your order and fax to us at 405-948-7377.
• Don't forget to supply all necessary information such as:
• Part numbers and descriptions.
• Complete name and shipping address.
• Telephone numbers in case we need to contact you.
• Credit card information.

SHIPPING:

• We can accommodate your shipping needs from ground service to air services.
• Lindsey Racing utilizes UPS, DHL and the Postal Service as well as commercial LTL freight companies.

RETURN POLICY:

• Returned items are subject to a 20% re-stocking fee. When you are applying the credit to another order, we may lower the re-stocking fee at our discretion.
• This charge is to help recover credit card fees, packaging materials, packaging labor, order processing labor, and the UN-availability of those parts to someone else.
• We do not refund shipping charges on returned items.
• Electrical items & special ordered items cannot be returned. No Exceptions.

CANCELLATIONS:

• We pride ourselves in quick friendly service. It's not uncommon for us to have your order processed and packaged within 60 minutes from the time of order. If you cancel your order once processed, but not yet shipped, you may be charged a 5% cancellation fee to cover the credit card costs already incurred by Lindsey Racing. The exception would be deposits taken on custom orders such as Lindsey Racing wheels, Engine Projects, or in-house repairs/modifications.
• On items such as GT Racing fiberglass parts and Lexan windows, you may have a cancellation fee since we have to special order these items, we charge your account at the time we place the order with the manufacturer.
• This does not apply to open billing orders.

JOBBER/SHOP DISCOUNTS:

• We have Jobber pricing on most everything we sell.
• Discounts vary from product to product so it is necessary to call or email for your pricing.

DISTRIBUTOR:

• Contact Lindsey Racing to discuss further.

CORE REFUND:

Several of our products are modified versions of the factory original part. For example:


• Intercoolers
• Cylinder Heads
• Crankshafts
• Engine Crossmember
  
  Other items such as:
  
  
• Starter Motors
• Alternators
  
  
• When those items are purchased, we are shipping out an item that requires a "CORE CHARGE". This core charge is a fee that we charge you to encourage you to return your original part back to us so we can re-manufacture it for the next customer. Think of it as a deposit on the loaner core until we receive your old part back.
• When your core is received back in, and passes inspection as a usable part, we will credit you your core charge based on the table below. Some cores are subject to fees upon receipt. The quicker you return the core, the more it's worth to do so.
• This sliding scale was initiated because we needed to put some type of time cap on the arrangement. If your core is not returned in a timely manner, we are forced to purchase a replacement core in order to keep the flow of parts going. Once we have replaced it, we may no longer have a need for yours.
• For example: On domestic orders... with our 0-30 day 100% refund window, that allows a week for outbound transportation time, 2 weeks for installation and a week for inbound transportation time.
• Below is the sliding value scale on the time table based on "Calender Days" for core return refunds. Lindsey Racing reserves the option to waive any penalty and honor a 100% refund if special circumstances exist.